Delivery and Shipment
We try our hardest to print an order within 1-2 days of receiving it, then shipping priority mail which is 3 days in transit. Delays may occur and we can't be held responsible for orders not received in time for your deadline. Large orders may take up to 30 days.
If you have an urgent order please use our RUSH SERVICE with OERNIGHT SHIPPING. Larger orders do qualify for RUSH service but we suggest your call us to check on the actual printing time a larger order will take.
If you ask for a proof, we email your proof and if you do not approve, we will email you a few more time and if you still do not respond we then will try to call you and eventually print and ship your order with no approval.
Customer Service
Please keep in mind Vinyl-Decals.com is small friendly family run company. Our top priority is always customer service. However, because of the volatile nature of internet sales times there may be a lag in responding to a customer's request. Please be assured, if this happens, your concerns are still our top priority! We will respond to ALL customer inquiries as fast as possible.
Once an order is in print it is NOT REFUNDABLE.
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Security / Privacy
Are you worried about the security of your credit card information? Vinyl-Decals.com takes every precaution to ensure all transactions are safe.
We do have a secure merchant account and take credit cards over the phone for those of you who do not want to enter any cc info into the computer, Your credit card info is NOT saved with your order, nor is it even entered into our computer - so have no fear.
We also choose to use PayPal as an additional shopping system was selected because of its secure nature. In technical language, the shopping cart program is on a highly secured server.
A secure server means that your information is turned into a secret code that outsiders do not have access to. This also means that we do not access to your credit card information. This is much safer than giving your card to a waitress, gas station employee, or store clerk.
Your Email is Safe with Us
We hate spam. We are not in the bulk e-mailing business. Please give your e-mail address at checkout. This will allow us to verify any questions easily and quickly. Also, most of our customers are sent an automated e-mail when their package has shipped - if a valid e-mail is given. You will only be contacted regarding your purchased item. And of course, your e-mail address in NEVER 'shared' with anyone.
Conditions Of Use All offers and prices are without obligation and are valid for information purposes only, so that they are not binding to us under any circumstances. Our prices are subject to change without notice.
Vinyl-Decals.com will not be held liable for failure to execute an order due to exhaustion of stocks, non-execution of deliveries by the suppliers of Vinyl-Decals.com, the destruction of goods due to accidents, strikes, fires, floods, or any other defects that are caused by natural disturbance etc. This list is not exhaustive. Vinyl-Decals.com is not obliged to prove the unforeseen character of the circumstance which constitutes force majeure.
Copyright Any reproduction in part or whole of this site, without prior written permission by Vinyl-Decals.com strictly prohibited. Vinyl-Decals.com has made reasonable effort not to reproduce any copyrighted images. If you see that there is such and image, please contact us, and we will remove it.
All efforts to fraudulate purchase and entrap or damage us in anyway by misuse of trademark or copyright laws to create financial gain, discredit our good name and standing in the market place, etc. is subject to civil and criminal liabilities.
We at Vinyl-Decals.com accept gladly your patronage. Vinyl-Decals.com will not sell to anyone who has not conveyed to us that they are authorized to reproduce the registered trademark and thereby assume all legal responsibility and any purported damages for any trademark infringement resulting from their fraudulent misrepresentation.
The showing of any layout or logo at Vinyl-Decals.com is for exhibition purposes only and does not signify or connote that any layout or logo may be reproduced without the approval of the owner of any trademark, copyright or other right in layout or logo. The adjuration of any order establishes a warranty and representation by the entity or individual adjuration the order that such entity or individual is the owner of all trademarks or copyrighted material contained therein or has obtained any required authorizations or allowance from the owner to duplicate given design or logo. The encumbrance of acquiring the applicable approval to duplicate designs that are a registered copyright or trademark lies completely with you and your company. You must obtain the applicable approval, if needed, before placing any order that entails copyrighted artwork or logos. By purchasing you are conveying to us that you have authority, or that you have obtained approval to reproduce the requested trademark or logos.
Vinyl-Decals.com policies are subject to change at any time. Be sure to check this page periodically for any changes.
Warranty
Our 100 % Customer Satisfaction Guarantee you can return any product for any reason involving anything that was our fault. However, you must contact us to let us know of the problem.
We manufacture decals custom made to order. We do not stock inventory as every order is manufactured according to the information supplied by the customer. Vinyl-decals.com is not responsible for spelling or typographical errors made by the customer. Before placing your order please be sure you have accurate measurements for your decal and review your order during confirmation.
If you are not satisfied because of anything that was our fault, return the product(s) for a full refund within 30 days or call us for a re-print of your order at no charge. All products must be in original condition with all packaging.
We will not take back half-installed decals, so please inspect your order carefully upon arrival.
Shipping charges are NOT refundable.
Vinyl-Decals.com is not responsible for any delays in shipping including local delivery errors or international customs issues. All Vinyl-Decals.com orders are shipped according to the information supplied by the customer. If a package is not delivered due to an error made by the customer in submitting improper shipping information, Vinyl-Decals.com will reship the package with corrected address and charge an additional shipping fee for the shipment.
Refunds/Exchanges
Please see our Frequently Asked Questions page for more information about your order.
Note: Vinyl-Decals.com does not have an affiliation or agreement with any displayed companies, nor the authority to reproduce their logos. Any company or product logos displayed on this site are the property and/or registered trademarks of their respective owners, and are provided as a convenience only for their lawful use by owners, dealers, agents, resellers, and sponsorship recipients. It is the expressed intent of Vinyl-Decals.com that lawful reproduction of the aforementioned designs shall be the sole responsibility of the purchaser. Purchase of any product from Vinyl-Decals.com is not authorization for the use of any specific logo or trademark. By clicking the "Add to Cart" button you convey to Vinyl-Decals.com you have authority (if required) to use the above artwork. If your company logo is listed on this site and you would like it to be removed, please send an email with details for a prompt resolution.
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